Support Before and After the Sale
EdenTree technical support and professional services are designed to assist our customers with realizing the full value of their lab management deployments, now and in the future. Services include switching infrastructure design, installation and configuration, training for technical and operational staff, and ongoing support and software upgrades.

We pride ourselves on the strong personal relationships we have with our customers. Customer feedback has been vital to the evolution of our solutions - so tell us what you think. We're listening.

EdenTree Support Network
EdenTree provides our customers with a convenient on-line support extranet where they can:

1. View remaining time on their software maintenance contracts
2. Download software upgrades
3. Download release notes and tech notes
4. Download user guides
5. Enter trouble tickets

Existing Customers
Contact EdenTree Technologies Support
Email: support@edentreetech.com
Phone: 1-866-450-EDEN (3336)

Support hours are 9am to 6pm Monday through Friday

Apply for access to on-line support.

Login to your personalized extranet to access documents and software upgrades, and send us trouble reports.